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The telco product manager's essential guide to SMB cybersecurity

This guide is designed to empower product teams in mobile/internet service providers, with the knowledge, tools, and strategies to grow your small-medium business (SMB) category. Consider it your one-stop resource, providing insights to help you better serve your existing and new, SMB customers.

Download the guide as a PDF
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This guide's for you if:
You’re working across product, data, or innovation within an ISP, and are looking to better understand and support your existing SMB customer base, while attracting new subscribers.

Ready to get started?

By understanding the specific cybersecurity challenges that SMBs face, you'll be able to serve them better by creating products, propositions, and value-added services that meet their needs. This enhanced understanding will help you develop more effective solutions, improve customer support, and implement robust security measures, all which help to attract and retain SMB subscribers.

Meet the authors and contributors to this guide

Mark Mullings CGO BlackDice

Mark Mullings

Chief Growth Officer, BlackDice

Paul hague CEO BlackDice

Paul Hague

Chief Executive Officer, BlackDice

Paul PJ Jenkins

Paul Jenkins

Co-Founder and CISO, BlackDice

rachael simpson

Rachael Simpson

Brand Strategist, BlackDice

sarah hague

Sarah Hague

Chief Operating Officer, BlackDice

mark oneil

Mark O'Neill

Chief Technology Officer, BlackDice

Here's what's covered:

1 guide. 10 chapters. 100s of insights.

  • Chapter 1: Why should ISPs focus on the SMB category?
  • Chapter 2: The role of AI and machine learning in cybersecurity
  • Chapter 3: SMB cybersecurity statistics
  • Chapter 4: Common cyber threats for SMBs
  • Chapter 5: Future-proofing cybersecurity: DNS vs Router
  • Chapter 6: Developing your SMB product strategy
  • Chapter 7: Understanding and monetising your network's cyber data
  • Chapter 8: Case study - European ISP delivers SMB cybersecurity with BlackDice
  • Chapter 9: Closing thoughts and next steps
  • Chapter 10: The BlackDice story

As a telecom operator, the time to act is now

Now is the critical moment for telecom operators to step up and support their SMB customers in tackling cybersecurity challenges. 

Don't miss this opportunity to address your SMB customers' biggest cybersecurity challenges. 

As cyber threats continue to escalate, small and medium-sized businesses are increasingly vulnerable, yet often lack the resources to protect themselves effectively. By offering robust cybersecurity solutions tailored to the needs of SMBs, telecom operators can not only help safeguard their customers but also address their own pain points.

© BlackDice Cyber Ltd 2024